Returns & Exchanges
At TrueHealthic, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return policy for all unworn and tagged items. If your fit isn't perfect, we provide a seamless process to ensure you find the style that makes you feel your best.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Attach the Label
Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.